Every engagement gets written up: the state we found, what we built, what changed, and what is still open. Research covers the parts of the problem that come up on every project.
Every operation has documentation that stopped being true at some point. This is a method for finding that point: extracting entities from records, building a graph of what should be, and reading the divergences against what is.
An agent browsing a site takes dozens of actions before anything succeeds or fails. Scoring only the ending teaches it very little. Our NeurIPS 2025 Spotlight paper builds a reward model that reads every step.
Retrieval demonstrations work on clean public documents. Company documents are scanned, inconsistent, contradictory and confidential. Notes on making source-grounded answering survive contact with a real internal archive.