Every engagement gets written up: the state we found, what we built, what changed, and what is still open. Research covers the parts of the problem that come up on every project.
A seaweed supply operation running from Korean farms and factories to U.S. warehouses kept its truth in four disconnected spreadsheets. Discovery found 25 places the sources disagreed and 34 questions nobody had answered.
A distributor rebuilt its product list by hand every morning because the same item was named differently on every supplier site. The fix was less about the crawler than about deciding when two names mean one product.
Decades of pages sat as scanned images on a server nobody queried. Turning them into records meant extraction, a human review queue and an audit trail, inside a network with no route to the outside world.