Pilots do not fail on the model
The pilot worked. A year later nothing is in production. The failure is almost never model quality. It is data nobody owns, permissions nobody granted, and a workflow nobody changed.
Case studies, research and perspectives.
Every engagement gets written up: the state we found, what we built, what changed, and what is still open. Research covers the parts of the problem that come up on every project.
Buy the map before you buy the software
Most operations software is bought before anyone has written down how the operation works. The mapping is the cheap part, it takes two weeks, and it usually changes what you were about to buy.